Careers at the Museum

  • The Erie Art Museum is seeking a part-time Visitor Services Associate that functions as the first point-of-contact for visitors and callers to the Museum. This role is a front-of-house position and responsibilities include:

    • greeting visitors and callers and assessing their needs/reasons for visit or call

    • providing necessary information to the visitor or caller about current or upcoming Museum events and programs

    • managing membership transactions and other point-of-sale transactions including admission, gallery sales, retail sales, and event registrations.

    This position requires strong written and verbal communication skills and an ability to interact effectively with the public. This position also includes some special event work, tours, weekend, and evening hours. This is a part-time position not to exceed 20 hours a week working approximately 2-3 days per week and reports to the Director of Marketing and Visitor Services Coordinator.

    Responsibilities

    • Greet and orient in-person visitors and answer phones and direct calls

    • Assess member needs and process renewals and transactions for members.

    • Printing and sorting of membership mailings.

    • Communicate with Manager of Facilities to maintain a secure environment for museum exhibits

    • Monitor Museum security cameras during operating hours

    • Record daily attendance and coordinate sign-in for volunteers

    • Manage point-of-sale transactions for retail sales, membership, and admission as well as provide cashier duties during operating hours

    • Assist with front desk duties at special events as arranged by the Events Coordinator

    • Complete opening and closing procedures for front desk

    • Maintain a friendly, clean, and welcoming atmosphere of the front lobby and gift shop for visiting guests

    • Other duties as assigned by the Visitor Services Coordinator

    Qualifications

    • Approximately 1-3 years of experience working in front-of-house, customer service, or sales.

    • Experience working with computer systems including Microsoft Office, Google Workspace, customer relationship management systems (CRM) preferred.

    • Strong communication skills and ability to work independently and as a team.

    • High School Diploma or equivalent (GED).

    Physical Requirements

    This position requires movement through walking, standing, moving through the space in a wheelchair or other mobility assistance device. Physical demands may also include lifting packages, mail deliveries, and occasionally moving tables. Accommodations can be met for those that have mobility needs.

    The EAM is an equal opportunity employer. The museum actively encourages candidates with diverse backgrounds to apply. It does not discriminate against any candidate or employee on the basis of race, national origin, sex, gender, gender identity, marital status, sexual orientation, age, disability, religion or veteran status.

    Application Procedures & Timing

    Please send a cover letter and resume with “Visitor Services Associate Application” in the subject line to todd.paropacic@erieartmuseum.org. If you are sending this information by regular mail please send to: Erie Art Museum, 20 E 5th St, Erie PA 16507.

    • Hourly position

    • Weekends

    Pay range between $8.25 and $10/hour commensurate on experience

    The Erie Art Museum’s mission is to maintain an institution of excellence dedicated to the promotion and advancement of the visual arts by developing and maintaining a quality art collection, by encouraging art in all its forms, by fostering lifelong art learning, and by building community among artists, art students and the public. The Erie Art Museum is an equal-opportunity employer.

    Job Type: Part-time

    Pay: $8.25 - $10.00 per hour

    Expected hours: 13 – 16 per week

    Schedule: Day shift, evenings as needed, evening shift, every weekend

  • The Development Director is responsible for the Museum’s advancement activities, including the planning and implementation of a comprehensive development strategy approved by the Erie Art Museum Executive Director. This position plays a key role in maintaining effective communications with members and donors, as well as individual and corporate sponsors, community organizations, and foundations, in support of the Erie Art Museum’s mission. The Development Director coordinates cultivation events and programs in collaboration with other staff. 

    This position reports to the Executive Director of the Erie Art Museum. This position is full-time, exempt with health, vision, and dental benefits, starting at $50,000/year depending on experience.

    DUTIES & RESPONSIBILITIES

    Establish, monitor, and maintain a development plan, calendar, and goals.

    • Investigate new funding sources for the EAM.

    • Implement gift and major gift prospect tracking.

    • Plan, create, and implement annual fund & major gift programs plans/strategies.

    • Develop and maintain effective gift acknowledgment and stewardship programs.

    Management of individual and corporate support

    • Manage membership program, strategy, and outreach with support from Development Associate and Visitor Services and Marketing.

    • Plan, implement, and manage annual and special appeal drives at Erie Gives and at year-end.

    • Cultivate members and donors to solicit gifts of all sizes.

    • Create and implement cultivation events and programs with assistance from the Administrative and Events Coordinator.

    Management of grants, proposals, and reporting

    • Maintain a calendar of grant applications and reports to funding agencies.

    • Assist in writing LOIs and proposals, and collect required documents for proposals.

    • Liaison to various state, federal, and county agencies as well as private foundations on grant requirements, letters of support, and government and community relations

    Support Executive Director

    • Prepare strategies/draft communications for the EAM Director and/or Board members in fundraising solicitations and follow-up.

    • Work closely with the Executive Director to support, plan, and execute major initiatives,, capital campaigns, and partnerships.

    • Oversee Museum in Director’s absence.

    Manage donor management system

    • Prepare monthly fund-raising progress reports.

    • Annually evaluate the effectiveness of EAM development programs in a written report.

    • Oversee administrative staff member(s) that coordinate events and assist with membership and donation requests.

    Other duties as assigned.

    DESIRED QUALIFICATIONS

    • Bachelor’s degree or commensurate professional experience with 5 years of experience in development or advancement

    • Excellent writing and organizational skills.

    • Enthusiastic self-starter able to see projects through from beginning to end.

    • Strategic thinker able to diversify funding streams and build endowment.

    • Able to create a plan and grow a national network for membership, donors and grants.

    • Excellent time management skills to balance multiple and ongoing deadlines.

    • Experience with CRM systems to maximize insight on membership and donors.

    • Nonprofit arts organizations and/or arts background.

    To apply, please send a cover letter, resume and three references to: Laura Domencic at laura.domencic@erieartmuseum.org. Interviews will begin as applications are received.

    The Erie Art Museum advances visual art by developing and preserving the region’s art collection, presenting exhibitions and education programs, fostering lifelong learning, and supporting a diverse community of artists, students, and the public. The Erie Art Museum is an equal opportunity employer.

  • There are limited internship opportunities available for Summer 2025. If interested please contact us at info@erieartmuseum.org.